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As businesses strive to become more agile, more dynamic and more cost-effective, the very foundation of the economy—the workforce—is changing. The use of the flexible workforce (professional...

Do you know the value each supplier brings to your contingent labor program? Many sourcing leaders today are finding that better supplier management is yielding an additional way to realize...

Outsourced workers—facilities managers, security guards, IT help desk personnel, food service employees, janitors, etc.— are becoming an increasingly prominent part of the business landscape....

The rate of change required of the procurement function to keep pace with business demands continues to accelerate. Having achieved success over the last decade in building structured processes,...

PSEG | Beeline

You have selected a Vendor Managed System (VMS) and/or Managed Service Provider (MSP) but where do you go from here? How do you get started, how do you foster a healthy,...

The outsourced services market puts hundreds of thousands of people to work, and with companies looking to streamline costs and focus on their core competencies, that figure is expected to rise...

To maximize value in an outsourced arrangement, performance characteristics relevant to the delivery of an overall service must be well understood. Similarly, tools and methodologies to measure...