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The Indirect Procurement Outsourcing Journey at Advance Auto Parts

Advance Auto Parts | IBM

A review of the Indirect Procurement journey of Advance Auto Parts, the leading North American auto parts retailer, in developing the business case...
Measuring Performance in Outsourcing Transactions: Service Levels, Benchmarking and Gain Sharing (CLE Session)

To maximize value in an outsourced arrangement, performance characteristics relevant to the delivery of an overall service must be well understood. Similarly, tools and methodologies to measure...