Article about insurance and risk outsourcing.
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Outsourcing in the healthcare industry.
This video provides an excellent overview of supply chain management risk and includes such learning objectives as; the critical nature of supply chains today, sources of risk for modern supply...
Five considerations for building your procurement team.
Mike McMenamin, Director, ISG
In response to both economic conditions and evolving business models, today’s Contact Center Services (CCS) market is entering relatively new...
Thomas Young, Partner, ISG ...
Cynthia Hollandsworth Batty, Director, ISG
During an amusing “debate” at a 2012 SIG conference on whether outsourcing was dead, or here to stay, a panel member defined...
Is the RFP Dead? Emerging Approaches to Innovative Outsourcing Contracts Presented by ISG (PDF file)
This presentation reviews emerging trends for outsourcing RFPs.
Request for Solution (RFS) is an emerging outsourcing practice that uses a creative solution-based market approach as an alternative to a standard Request for Proposal (RFP). This allows a...
Last year, the authors published "Procurement Outsourcing: Trends, Challenges, Benefits and a Roadmap for Implementation." This whitepaper examines how the landscape has evolved since then and the...