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Are your internal stakeholders engaged with Procurement – early and consistently? American Financial Group won’t tout a best in class procurement organization, but we have celebrated some modest...

Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 

In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...

Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions 

...

Boeing | Firstsource

Business leaders struggle with establishing strong corporate culture, positive company brand, sharing best practices, promoting value, and...

2020 brought a lot of change, and Indigo's customers changed with it. They started buying a lot more online rather than in-store. With online sales dramatically increasing, the need for drop ship...

With COVID, Indigo's customers changed their buying behavior: they bought a lot more online. Products that Indigo never sold before. This new behavior made onboarding drop ship vendors critical to...