From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...
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Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...
The traditional paradigm of a Contingent Labor Managed Service Provider program is that it is a fully outsourced solution. But what if an organization wants to retain management control? How could...
In the era of talent scarcity, many innovative Sourcing and HR organizations are learning they must strive to become a "client-of-choice" in order to attract and retain the flexible workers they...