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Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

Everest Group's Service Provider Snapshots provide a holistic, fact-based view of leading service providers across dimensions such as financial performance, industry presence, geographic spread,...

Use this Change Management Framework when compliance or regulatory changes impact agreement terms across your supply base. 

This resource includes:

  • CM Model
  • Types of...

Use this Cost Optimization Strategy Guide to measure the benefits in an SRM program. This presentation will help determine if the ROI results from an effective cost containment strategy rather...

Suppliers are not the enemy.  They’re your friends, but you have to play it right. Turn Your Suppliers into Cost-Cutting Allies 

Demanding nothing but price reductions from your suppliers...

Use this document as a guide for Alternative Approaches to SRM. 

This resource includes: 

  • A NEW ROUTE TO COST SAVINGS
  • THE PROBLEM WITH CONVENTIONAL PROCUREMENT METHODS...

This comprehensive assessment workbook allows the user to score based on criteria in these areas:

  • Size and scope of project 
  • IT tools and methods required
  • Project...

This workbook will help define KPIs for:

  • Sourcing/Supply Chain
  • Procurement
  • Warehouse and Logistics

Each spreadsheet includes: 

  • A list of...

In this article, Hans shares his insights on supplier and contract performance. 

He discusses and illustrates critical factors for a successful program, including:

  • Functional...