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Developing an Outsourcing Center of Excellence - Changing the Conversation Around Outsourcing - Aetna

As the need grows for creative solutions to address financial, demand and technical challenges,...
Best Practices for Ensuring Quality of Service in Multinational Outsourcing Engagements (CLE Session)

In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
Automating Fraud Detection: The Essential Guide

Data analysis can play a critical role in identifying indicators of fraud in most business process areas. By
implementing risk and control data analytics to regularly monitor business...
The Chief Purchasing Officer’s Role in the Outsourcing Decision

Results of survey and best practices for Procurement outsourcing and the CPOs role.