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Definitions of third-party relationships.

A complete guide on the benchmarking process, including how, when and why to use it.

Objective gating analysis in legal process outsourcing.

Five quick adjustments to consider making to your sourcing agreements.

An effective SLA balances the unfortunate incentive for a provider, in a fixed price arrangement, to increase its profits by cutting service quality.

Twelve key steps for outsourcing customers whose top priority is reducing costs.

Use this template as a guide/questionnaire for your Sourcing Team to ask during an interview with references.

A sample standard internal e-mail notifying internal employees that a single RFP or multiple RFP’s have been issued.

Interviewers can use this sample guide to guide them through the interview process and includes a sample set of questions to ask.

This is a sample communication that can be used to reach out to an internal resources to set up an interview identifying the activities they perform.

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