Deloitte Consulting LLP’s Human Capital HR Transformation and Deloitte Tax LLP’s Global Employer Services are pleased to present this summary of the results from the 2011 Payroll Operations Survey...
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Scope is challenging to manage in most professional service arrangements. Lengthy contracts and complex services involving multiple people make boundaries unclear, and the way scope negotiations...
This paper evaluates ways to monitor, predict and manage Global Sourcing & Outsourcing risks. In this paper, we assess the causes and the consequences of these risks, before presenting a...
Key Performance Indicator Scorecard for Multicultural Marketing Agencies (in Excel)
This paper seeks to share some insights into this rapidly evolving space. For those in procurement, it also serves as a guide to collaborating with your marketing counterparts on finding the right...
With greater automation, companies have gotten better at applying and integrating technology into business processes, helping to fuel further growth in the outsourcing industry. As the industry...
This information sheet provides an overview of information governance, include the important reasons for implementing a records and information management program (RIM).
This presentation by KPMG outlines the framework for a successful vendor risk management program, including a definition, risk profile, program framework, objectives, scope, policies, governance...
This standard operating procedure for an External Market Analysis outlines the steps for interviewing suppliers.
This standard operating procedure for an External Market Analysis outlines the steps for understanding the leveraging position, focusing on six factors; Political, Economic, Social, Technological...