In Sales and Marketing, companies use Customer Satisfaction Surveys to provide indicators of consumer purchase intentions and loyalty. According to Wikipedia, "Customer satisfaction data are...
Browse the SRC
This report, part of the DiverseCity Counts research series, is an examination of supply chain policies and practices of large public, private and voluntary organizations. These policies and...
This presentation includes: Challenges of buying goods and services for MKT; Impact of being involved during different procurement stages; Main steps to acquire MKT goods and services; Supplier...
“Get over it: SLAs will make or break your business (and career).”
I heard that from more than one of my managers early in my career, way back when “we’ve done this for 20 years, SLAs are a...
EDUCATIONAL REPORT
With all the cost cutting and belt tightening occurring in health care, organizations are constantly looking for opportunities to streamline operations,...
Click the icon below to download the Manufacturing Roundtable presentation from the 2012 Global Sourcing Summit
You have made significant investments in your ERP systems, but are you just getting by with their supply and contract management functionality? Are the capabilities ‘good enough’? This viewpoint...
Oldcastle Architectural, Inc. Why is this important? Procurement experience in a decentralized business Key success factors in a decentralized business Expanding and maturing the program...
Process improvement drives opportunity, this presentation is about recap of the Regions journey about its people, process, risk and technology, Case study on LOB engagement, benefits and results...
Why Benchmarking doesn't apply to Outsourcing (Example: IT Outsourcing).