While there are literally thousands of detailed questions associated with outsourcing, we have found these four questions to be the most frequently asked by clients beginning the journey....
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Article from HP on best practices to increase ROI in IT outsourcing and make the your IT system more responsive.
Results of survey and best practices for Procurement outsourcing and the CPOs role.
Paper discusses issues surrounding offshore security and ways to manage risk.
For several decades, Vendor Management Systems (VMSs) have been the core technology to procure and manage staffing services. In recent years, VMSs have not only enhanced the core technology’s...
Like most industries around the world, BPS was hit hard by the COVID-19 crisis at the start of 2020. The industry's initial response to the unprecedented disruption was marked by concerns around...
In this discussion we will explore how to successfully drive transformation in our new remote settings, we will share stories and strategies for what you need to be doing to ensure total success...
Navistar, a global leader in commercial auto-manufacturing with over 100 years of experience, set out to modernize their procurement operations at the beginning of 2020. Navistar enlisted OPTIS to...
Technology is changing the way we work, but what are the technology disruptions that make a real difference in today's world? What is a disruption and how do you stay ahead, surfing the wave...
Despite being a year of rough waters for most industries, global delivery locations and delivery center set-ups saw trends of growth throughout 2020.
In this webinar deck and replay,...