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Achieving Greater Business Value in ITO: Best Practices in Implementation and Ongoing Management – Research Report

Includes challenges by phase in the outsourcing process and how to best approach each issue to maximize business value.
The CPO Agenda: Keeping Pace With and Enabling Enterprise-Level Digital Transformation

According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organizations believe that digital transformation will fundamentally change the way their services are delivered over the...