“Get over it: SLAs will make or break your business (and career).”
I heard that from more than one of my managers early in my career, way back when “we’ve done this for 20 years, SLAs are a...
Browse the SRC
Social Networking is the key differentiator for sourcing professionals. What social media building blocks are, relevancy to vendor and end user, and a look at the future of the social web are all...