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A Panel Discussion on Performance Metrics that Drive Appropriate Behavior and Value Beyond Cost Savings

CIGNA Microsoft | Expense Management Solutions

Join the expert panel discussion on appropriate measures and metrics to demonstrate effective performance “beyond cost savings”....
Sourcing Complex Services to Leverage, Increase and Improve Service Levels (PDF file)

An implementation case study on delivering cost savings and efficiency increases in five key employee services areas:
- Mail Operations
- Shipping and Receiving
- Reception...