SIG Resource Center

eSourcing – Cost Structures

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

Our company is being approached by multiple customers to provide very specific invoice data services (custom file creation, EDI, Web Site data entry, market place supplier hubs). How are you handling these types of requests from customers. (i.e. are you absorbing the cost for on-boarding, implementation and ongoing support of the invoice data services or are your charging back the customer for these services)?

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