At Zendesk, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. In the Sourcing and Procurement organization, we have aligned our tools and goals to our company mission when serving our own internal customers. In this session, we will share how we simplified our Sourcing and Procurement intake process to improve customer satisfaction and user experience, reducing contracting cycle times, creating better visibility and transparency, and improving data quality.
With over 20 years in Sourcing and Procurement, Rendi is a recognized leader across the industry. She is a transformation expert with extensive experience in building and restructuring Source-to-Pay and Travel and Expense programs. She has a depth of knowledge in simplifying processes, building high-performing teams and delivering value and innovation to companies from start-up to multi-billion dollar enterprise organizations. She has a passion for networking and mentoring which led her to start the Silicon Valley Sourcing Leaders industry peer group in 2016 as well being part of the initial steering committee that launched Procurement Foundry.
Rendi also serves on the Board of Directors of Milele Home, a non-profit organization rescuing youth living on the streets in Kenya, restoring them physically, spiritually, emotionally, and reconnecting them with their families.
At Zendesk, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. In the Sourcing and Procurement organization, we have aligned our tools and goals to our company mission when serving our own internal customers. In this session, we will share how we simplified our Sourcing and Procurement intake process to improve customer satisfaction and user experience, reducing contracting cycle times, creating better visibility and transparency, and improving data quality.
Rendi Miller
With over 20 years in Sourcing and Procurement, Rendi is a recognized leader across the industry. She is a transformation expert with extensive experience in building and restructuring Source-to-Pay and Travel and Expense programs. She has a depth of knowledge in simplifying processes, building high-performing teams and delivering value and innovation to companies from start-up to multi-billion dollar enterprise organizations. She has a passion for networking and mentoring which led her to start the Silicon Valley Sourcing Leaders industry peer group in 2016 as well being part of the initial steering committee that launched Procurement Foundry.
Rendi also serves on the Board of Directors of Milele Home, a non-profit organization rescuing youth living on the streets in Kenya, restoring them physically, spiritually, emotionally, and reconnecting them with their families.