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Best Practices in Outsourcing: The Procter & Gamble Experience

The Procter & Gamble Company (P&G) markets a wide range of branded consumer goods products, including beauty care and household products. The company's products are sold in more than 180 countries, with net sales exceeding USD 82B. With on-the-ground operations spread across 80 countries, meeting the business service needs of the organization was challenging.

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