Employee Experience (EX) is the sum of all the interactions an employee has with various organizational elements – technology, environment, and organization and culture – that shape cognitive behavior toward the organization and the occupation. It is vital for every organization to track EX and improve it, as a positive EX translates into better business performance. EX merits special attention in the times of the COVID-19 pandemic, which has shifted workforce globally to a Work From Home (WFH) environment.
The full content of this page is only available to SIG Members.
Employee Experience (EX) is the sum of all the interactions an employee has with various organizational elements – technology, environment, and organization and culture – that shape cognitive behavior toward the organization and the occupation. It is vital for every organization to track EX and improve it, as a positive EX translates into better business performance. EX merits special attention in the times of the COVID-19 pandemic, which has shifted workforce globally to a Work From Home (WFH) environment.